Privacy Policy

Last updated: January 2024

1. Introduction

Bowman Insurance Mall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our insurance marketplace platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us, including:

  • Name, email address, phone number
  • Identification documents (ID, passport)
  • Date of birth and address
  • Payment information
  • Insurance policy details

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our platform
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process insurance policy applications and payments
  • Provide customer support and respond to inquiries
  • Send policy documents and important notifications
  • Improve our platform and services
  • Comply with legal obligations and prevent fraud
  • Send marketing communications (with your consent)

4. Information Sharing

We share your information with:

  • Insurance Providers: To process your policy applications and claims
  • Payment Processors: To facilitate secure transactions
  • Service Providers: Who assist in operating our platform
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Staff training on data protection

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your data
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and improve functionality
  • Provide personalized content and recommendations

You can control cookies through your browser settings. See our Cookie Policy for more details.

8. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal, regulatory, and insurance requirements
  • Resolve disputes and enforce our agreements

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information is primarily stored and processed in Kenya. If we transfer data outside Kenya, we ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: privacy@bowmaninsurance.com
Phone: +254 700 000 000
Address: Westlands, Nairobi, Kenya